SHIPPING / DELIVERY
Be assured, we are doing our best to ensure the timely delivery of all orders.
Please bear in mind that we are only provided with an estimated delivery date from our carriers. Due to the current situation, these packages can arrive outside of the estimated timeframe
- International Shipping 3–5 working days - free for orders over $125 or $10 for orders below $125
- Domestic Shipping 3–5 working days - free for all orders
- Countries listed below this page* 10 working days free for orders over $125 or 30$ for orders below $125
- We cannot send to PO boxes
- Orders are dispatched from Bali within 4 working days
- Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. Special offer / new collection launch may impact the timing on when your order ships.
- Will be sent once your order has been shipped
- Track your order
- Orders can be cancelled within 24hrs of being made. Orders may not be modified/cancelled once the parcel has been processed.
- All international packages may be subjected to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"] and are not included in the cost of the order. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Gooseberry Intimates, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Gooseberry Intimates.
- Albania, Azerbaijan, Belarus, Bermuda, Brazil, Chile, Colombia, Croatia, Cyprus, Estonia, French Polynesia, Greece, Israel, Kazakhstan, Kuwait, Latvia, Lebanon, Luxembourg, Macedonia, Moldova, Montenegro, Norway, Pakistan, Peru, Portugal, Romania, Russia, Serbia, Sint Maarten, Slovakia, Slovenia, South Africa, Turkey, Ukraine, Uzbekistan, Venezuela
- Gooseberry is not responsible for lost or stolen packages or packages delayed in transit
- The shipping costs for orders are non refundable
- We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.
- By placing an order you are acknowledging and accepting all the international shipping terms
- Please, email firstname.lastname@example.org if you have any questions about this policy or need any assistance