Innocence

  • Innocence
  • Innocence
  • Innocence
  • Innocence
  • Innocence

Bra Open | Innocence  USD 65.00

Plunging V neckline triangle bra unlined & wireless crafted from a trimmed and scalloped lace. The secret: back underband strap adjustable giving flexibility on under bust size with a luxury front opening gold clasp provides easy fitting and access for a very chic and sexy look. Refined details gold ring, sliders and closure.

This product is currently sold out.


Tanga | Innocence  USD 39.00

 Crafted from lightweight Lycra and spliced with sheer trimmed and scalloped lace. The back comes with a fine tulle mesh. The secret: flatteringly accentuate your curves and giving a very chic and sexy look. Refined details:  gold ring.

This product is currently sold out.


Shorty | Innocence  USD 49.00

Crafted from a trimmed and scalloped lace. The secret flatteringly placed bands in a lightweight Lycra accentuate your curves this figure-defining pair has a flexible fit and giving a very chic and sexy look. Refined details gold ring.

This product is currently sold out.


G-String One Size | Innocence  USD 34.00

Crafted from a trimmed and scalloped lace. Adjustable band on either sides of the string are adjustable – fit all sizes. Refined details gold ring, sliders

This product is currently sold out.


Sizing | Shipping | Returns

SIZE CHART

 

Please use the chart below as a general guideline.  If you would like to find out more information on a specific style, please contact our customer services at customer.services@gooseberryintimates.com 

SIZE GUIDE  XS S M L
AUSTRALIA 6 8 10 12
US 0 2-4 4-6 8
FRANCE 34 36 38 40
BRA CUPS A-B B-C C-D D+DD

 

 

SHIPPING

WHICH COURRIER DO WE USE

  • DHL Express or FedEx Priority
  • EMS for the country listed below this page *
  • Country shipping restrictions listed below this page **

HOW MUCH IS EXPRESS SHIPPING

  • FREE Worldwide Shipping FOR ORDERS above USD 200
  • FREE Shipping FOR ALL INDONESIA
  • Express Shipping at USD 20 per order below USD 200

HOW MUCH IS SHIPPING VIA EMS *

  • FREE SHIPPING FOR ORDERS up to USD 200
  • Flat rate of $30 per order below USD 200
  • We do use EMS only for the countries listed below this page

TRACKING NUMBER

  • Will be sent once your order has been shipped
  • We cannot send to PO boxes

WHEN WILL MY ORDER ARRIVE

  • DHL generally delivers within 7 working days
  • EMS * generally delivered within 15 - 20 working days
  • Orders are dispatched from our warehouse based in Bali within 3 working days
  • Orders are not processed on the weekend and public holidays
  • http://www.officeholidays.com/countries/indonesia/index.php
  • Please note during special offer or sale events or new collection launch you may experience a 3-5 days delay in receiving your oder
  • Please bear in mind this is an estimation provided by our carriers
  • The estimated time does not include the customs processing which are unfortunately out of our control

CANCELLED ORDER

  • Orders can be cancelled within 24hrs of being made
  • Orders may not be modified/cancelled once the parcel has been processed
  • A 5% fee will be charged when orders are cancelled

TAXES AND CUSTOMS CHARGES

  • All international packages may be subjected to customs duties and taxes
  • All Taxes and customs charges are the responsibility of the customer
  • All Taxes and customs are not included in the cost of the order or shipping charge
  • Please check your local customs website for more information

LIST OF COUNTRY SHIP VIA EMS *

  • Albania, Azerbaijan, Belarus, Bermuda, Brazil
  • Chile, Colombia, Croatia, Cyprus, Estonia
  • French Polynesia, Greece, Israel, Kazakhstan
  • Kuwait, Latvia, Lebanon, Luxembourg
  • Macedonia, Moldova, Montenegro, Norway
  • PakistanPeru, Portugal, Romania, Russia
  • Serbia, Sint Maarten, Slovakia, Slovenia
  • South Africa, Turkey, Ukraine, Uzbekistan, Venezuela

SHIPPING RESTRICTIONS - we do not ship to:

  • Burma, Congo, Cote d'ivoire, Hong-Kong, Iraq,
  • Liberia, Libya, North Korea, Somalia, Sudan,
  • Syrian Arab Republic, Yemen, Zimbabwe

ADDITONAL INFORMATION

  • Gooseberry is not responsible for lost or stolen packages or packages delayed in transit
  • The shipping costs for orders are non refundable
  • By placing an order you are acknowledging and accepting all the international shipping terms
  • Please, email customer.services@gooseberryintimates.com if you have any questions about this policy or need any assistance

RETURNS & EXCHANGES

GOOSEBERRY POLICY

  • We offer store credit or exchange within 14 days of receiving your order

  • Returned items must be in their original form (not worn, altered, washed) and have all original tags/labels attached

  • We request that all goods are returned within 14 days of the date of you have received your return authorisations number by us.

  • The store credit coupon will be issued for the amount of the piece/s returned excluding the original shipping cost 

  • Please note, any return item received by us outside of the 14 day return policy will not be accepted. Once receive at Gooseberry Retuns, this return item will be automatically shipped back to you.

  • The shipping cost incurred for returning item/s to Gooseberry Intimates for an exchange or a e-store credit coupon are not covered or reimbursed by us  

          HOW LONG THE CREDIT COUPON IS AVAILABLE ?

          • The credit store coupon has No Expiration !

          HOW DO I RETURN ?

          • Simply email customer.services@gooseberryintimates.com and we will allocate a Returns Authorization (RA).
          • We will provide you with the full address (our warehouse is based in Bali) when we allocate your Returns Authorisation number
          • We recommend to use a tracked method for safe delivery. If the package does not reach us safely we will not be able to complete the exchange  

              CREDIT STORE / EXCHANGE ISSUE

              • Once we received the tracking number of your return parcel we INSTANTLY release the credit store valued to the amount of the pieces returned or proceed the exchange
              • Without a tracking number provide by you for your return we will release the credit store valued to the amount of the pieces returned or proceed the exchange from the day your return will be receive by us.

              CANCELLED ORDER

              • Orders can be cancelled within 24hrs of it being made
              • Orders may not be modified/cancelled once the parcel has been processed
              • A 5% fee will be charged when orders are cancelled

              WHAT IF THERE IS A FAULT? 

                  ADDITONAL INFORMATION

                  • Any items purchased at a discount of 30% or higher is considered final sale. Final sale items cannot be returned.  
                  • We do not offer REFUNDS unless the item you received is deemed faulty by Gooseberry. 
                  • Unfortunately, we can not accept any returns that do not meet these requirements. 
                  • Gooseberry is not responsible for lost or stolen packages
                  • By placing an order you are acknowledging and accepting all the international shipping terms
                  • Please, email customer.services@gooseberryintimates.com if you have any questions about this policy or need any assistance

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