FREE SHIPPING ON ORDERS OVER USD 125.00 ✨All shipments are climate compensated
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SIZE CHART
Please use the chart below as a general guideline. If you would like to find out more information on a specific style, please contact our customer services at customer.services@gooseberryintimates.com
GOOSEBERRY SIZE CODE (Plus size only Non Wired Bras and Bodies )
CUP SIZE
XS
S
M
L
XL
XXL
XXXL
A - B
B - C
B - D
B - DD
B - DD
C - DD
C - DD
INTERNATIONAL SIZE COMPARISON
SIZE
XS
S
M
L
XL
XXL
XXXL
UK
6 * 8
10
12
14
16
18
20
EU
34
36
38
40
42
44
46
FR/ES
36
38
40
42
44
46
48
US
2 * 4
6
8
10
12
14
16
AUS
6 • 8
10
12
14
16
18
20
CUP SIZE (INTERNATIONAL)
UK
A
B
C
D
DD
E
E
EUR
A
B
C
D
E
F
F
FR
A
B
C
D
E
F
F
US
A - B
B - C
B - D
B - DD
B - DD
C - DD
C - DD
AUS
A
B
C
D
DD
DD
C - E
SHIPPING POLICY
SHIPPING / DELIVERY
COVID-19 Shipping Update:
Our top priority is the health and safety of our employees and customers, so we completely redesigned our production and fulfillment center to comply with state recommended social distancing and PPE guidelines. Please allow an additional time for your items to reach you within 14 working days.
Processing times may be delayed. Generally processing times are within 5-7 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.
We appreciate your patience and understanding as we work through this together. Thank you so much for your support!
*Please understand that business days do not include weekends or holidays.
International Shipping5–7 working days - free for orders over $125 or $10 for orders below $125
Domestic Shipping 3–5 working days - free for all orders
Countries listed below this page* 10 working days free for orders over $125 or 30$ for orders below $125
We cannot send to PO boxes
Orders are dispatched from Bali within 4 working days
Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. Special offer / new collection launch may impact the timing on when your order ships.
Orders can be cancelled within 24hrs of being made. Orders may not be modified/cancelled once the parcel has been processed.
TAXES AND DUTIES
All international packages may be subjected to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"] and are not included in the cost of the order. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Gooseberry Intimates, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Gooseberry Intimates.
LIST OF COUNTRY SHIP VIA EMS *
Albania, Azerbaijan, Belarus, Bermuda, Brazil, Chile, Colombia, Croatia, Cyprus, Estonia, French Polynesia, Greece, Israel, Kazakhstan, Kuwait, Latvia, Lebanon, Luxembourg, Macedonia, Moldova, Montenegro, Norway, Pakistan, Peru, Portugal, Romania, Russia, Serbia, Sint Maarten, Slovakia, Slovenia, South Africa, Turkey, Ukraine, Uzbekistan, Venezuela
ADDITONAL INFORMATION
Gooseberry is not responsible for lost or stolen packages or packages delayed in transit
The shipping costs for orders are non refundable
We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.
By placing an order you are acknowledging and accepting all the international shipping terms
We offer store credit, exchange or refunds within 21 days of your order date.
All returns are subject to inspection - items that have been worn, soiled, altered or damaged, missing tags / label are not eligible to return. Returns sent without authorization will be returned to sender.
The store credit coupon (or refund) will be issued for the amount of the piece/s returned excluding the original shipping cost.
The shipping cost incurred for returning item/s to Gooseberry Intimates for an exchange, a e-store credit coupon or refund are not covered nor reimbursed by us
Any items purchased at a discount of 25% or higher is considered final sale. Final sale items cannot be returned. We do not accept exchanges or returns on sales or promotions.
Once we received a tracking number of your return parcel we instantlyrelease the credit store valued to the amount of the pieces returned or proceed the exchange.
Without a tracking number provide by you for your return we will release the credit store valued to the amount of the pieces returned or proceed the exchange from the day your return will be receive by us.
CANCELLED ORDER
Orders can be cancelled within 24hrs of it being made.
Orders may not be modified/cancelled once the parcel has been processed
WHAT IF THERE IS A FAULT?
We will personally assist you to quickly resolve the issue FULL REFUND
ADDITONAL INFORMATION
All colour shades can slightly differ in each production run. We shoot a lot of our photography on film, therefore lighting may have an effect on the colour(s) in the photos and the fabric colour may appear slightly different in real life.
Gooseberry is not responsible for lost or stolen packages
By placing an order you are acknowledging and accepting all the international shipping terms
